Touchpoint Logistics strives to bring forth the most innovative and effective solutions to your third party logistic problems.

Sports Flooring Case Study

Client Goals

To ensure outbound shipments arrive on a specific date to allow installers on site can begin installation immediately.

To accurately ship all flooring components.

Touchpoint Solution

Floor loaded ocean containers filled with rolls of flooring material are delivered to Touchpoint’s distributing center. The rolls are unloaded, counted and a receipt is confirmed to the client.

Product is also delivered to Touchpoint’s distributing center palletized by truckload from domestic suppliers. 

While product is in storage, the client inquires on inventory status through the customer portal. Inventory is controlled by lot number since color variations in material can occur between production lot runs. The entire inventory is cycle counted every 90 days.

Outbound order requests are received electronically and each one will specify a delivery date. The orders are picked, packed and made ready for shipment in delivery date sequence. Carriers are selected by Touchpoint based on transit time, reliability and cost. Each shipment is tracked by a dedicated customer service member to be sure shipment arrives on time. Overflow storage is provided for other divisions of client company.

On client request Touchpoint will pull rolls of flooring from stock, cut material into squares as directed and ship samples.

Results

The material is delivered on time to job sites to ensure installers can begin work as scheduled.

Shipment accuracy is high eliminating lost labor due to missing flooring components.